IT Support Services

To achieve the return on the investment in hardware, software and business solutions, it is essential that they are covered by the appropriate on-going support services.

As many systems are critical to the successful operation of the business, it is important that there is in place cover for day to day queries, breakdown, new user training, update installation etc.

Xperience…provides a wide range of IT services that can be tailored to meet each client’s specific need, including:-

• Telephone helpdesk
• Maintenance contracts
• Software maintenance agreements
• IT support outsourcing
• Routine on-site support visits
• Back-up equipment & systems
• System upgrade implementations
• Software licensing management
• System hardware & software asset audits
• Anti-virus & security audits
• Backup verification audits

• Hardware installation & configuration
• Software installation & configuration
• Structured cabling systems

• Hardware repairs
• Telephone system maintenance
• Stock and bespoke continuous forms